Listening
We listen slowly to your feelings, worries and difficulties.
Service
Psychiatric Home-Visit Nursing
Mental health care that begins with "nice to meet you"
You do not have to carry it alone. A nurse will listen at your own pace. We start with a free consultation visit.
About
We value the first meeting
Having someone new come to your home makes anyone nervous. Our nurses take their time, listen again and again, and share your worries and difficulties with you.
We will listen as many times as it takes until you feel understood. From there, we think together about what we can do.
For You
Please talk to us when…
- You often feel low
- There are nights you cannot sleep because of anxiety
- You are worried about your medication
- You feel very tense when meeting people
- Your daily rhythm tends to fall apart
- You are troubled about a family member
Conditions
Examples of conditions of people who use our service
If your condition is not listed, or you have not yet been diagnosed, please consult us first. We also accept consultations from family members, care managers and support counselors.
- Schizophrenia
- Depression
- Bipolar disorder
- Anxiety disorder / panic disorder
- Obsessive-compulsive disorder
- Developmental disorders (autism spectrum disorder, ADHD, etc.)
- Dementia
- Alcohol and other addictions
- PTSD
- Eating disorders
Support
What home-visit nursing can do
Medication
We help organize your medicines and think of ways to avoid missed doses.
Daily rhythm
We help you set a rhythm for sleeping, eating and going out.
Physical health checks
We check temperature, blood pressure and more, and pay attention to small changes.
Family consultation
We also listen to your family's worries and tiredness.
Working with others
We keep in touch with your doctor, support counselor, care manager and others.
Our Promise
Three things we value
Slowly, without rushing
Anyone is nervous at a first visit. We listen again and again and ease the tension little by little.
Understanding the reasons
Anxiety and fear have reasons. Without forcing you to talk, we stay close to your feelings and build trust.
Doing what you can, together
Instead of deciding "you can't," we think together about methods that suit you, such as a medication calendar.
Case
People we support
Case 1: Someone who was always tense meeting people
They felt others did not understand them and always sat stiffly. We listened repeatedly without rushing, and over time they asked, "May I sit more comfortably?" and we could talk in a relaxed way.
Case 2: Someone afraid of hospitals and white uniforms
Because of past painful experiences, they were afraid of doctors and white uniforms. We started by talking about their interests and left a note with the next visit date. They came to wait for our visits with peace of mind.
Case 3: Someone anxious about managing medication
They had only been told to "take it" without explanation. We organized the medicines together and used a medication calendar (morning, noon, evening, bedtime) so it is easy to see at a glance.
Flow
How to get started
1. First greeting
We start with a free consultation visit of about 60 minutes at your home. You can consult us even if you do not yet have a doctor's instruction form.
2. Setting the schedule
We decide visit days and times to fit your daily rhythm. If your support counselor tells your doctor that you would like HOPE for home-visit nursing, the process goes more smoothly.
3. Visits begin
We visit based on your doctor's instruction form for home-visit nursing. We can also help with procedures such as the certificate for medical support for outpatient psychiatric care.
Fee
About costs
Psychiatric home-visit nursing is used under public health insurance.
If you use the Medical Support for Independent Living program (outpatient psychiatric care, "Jiritsu Shien Iryo"), your co-payment is in principle 10%, with a monthly cap depending on your income.
We can help you with the application for the beneficiary certificate. We will explain the details before visits begin.
Q&A
Frequently asked questions
The person is unsure about visits. Can the family consult alone?
Yes. We also accept consultations from family members, care managers and support counselors. Please tell us about the situation first.
We do not have a doctor's instruction form yet.
You can still consult us. To start home-visit nursing, the attending doctor needs to issue an instruction form. We can think together about how to ask the hospital.
How much does it cost?
It is used under public health insurance. With the Medical Support for Independent Living program, the co-payment is in principle 10%, with a monthly cap based on income. We will explain before visits begin.
How often can you visit?
The number and length of visits are decided based on your doctor's instructions and your wishes.
Contact
Start with a free consultation visit
Our visiting area is Osaka City (Abeno, Nishinari, Sumiyoshi, Higashi-Sumiyoshi, Naniwa, Tennoji, Hirano, Suminoe and Ikuno Wards, etc.). Please ask us about other areas as well. Reception hours: weekdays 8:30–17:30.
Our staff mainly communicate in Japanese. For inquiries in English or Chinese, please write to us using the contact form.
Contact
Contact
Our staff communicate mainly in Japanese. For inquiries in English or Chinese, please write to us using the contact form.
Contact formOffice hours: Mon–Fri 8:30–17:30 (Japan time; closed during the New Year holidays)